Horace Francis
Director of Device Operations
VodafoneThree
Horace is Director of Device Operations at VodafoneThree, where he leads the strategy and operations behind the company's device portfolio, supply chain and lifecycle management. He plays a key role in ensuring customers have access to the latest devices while driving operational efficiency, sustainability and circularity across the business. With extensive experience in the UK mobile industry, Horace has overseen major device programmes spanning procurement, logistics, customer fulfilment and refurbishment. He is passionate about embedding circular economy principles into mobile device operations, helping to maximise device value, reduce waste and create more sustainable commercial models.