John leads Samsung’s UK secondary market and device circularity programme as Head of Galaxy Value Innovation, where he has established the commercial framework for Samsung’s UK secondary market, including forward bidding, an Authorised Refurb Partner programme and partnerships focused on residual value and device quality. John has 20 years’ experience in the UK telecoms sector, having held roles at EE, Carphone Warehouse, Virgin Media O2 and Kingfisher.