Martin is Head of Sales at Dipli which helps telco carriers, IT integrators, affinity insurances and retailers to manage their second-hand devices, buyback/trade-in programs, 14 days returns, and sourcing. At Circular Summit Martin will be discussing Selling Used Mobile Phones to Enterprises and Businesses and referencing recent laws in France compelling corporations and public sector to integrate refurbished in their IT and mobile sourcing.
Olivia is an Associate Director within the Digital, Media & Technology sector of the Insights Team at YouGov. At Circular Summit she will be doing a deep dive into YouGov's recent research study that indicated six percent of mobile owners currently own a refurbished device and will be revealing top consumer concerns around choosing refurbished handsets
James is a mobile industry professional who began his career over 21 years ago in a sales role for the Link after leaving professional sport. He has worked in various positions within the mobile and electrical industry, Specialising in commercial growth, pioneering new business development and significant market expansion. James has been working for Three Mobile Since 2013, and as UK Trade-in manager, he is responsible for delivering the company's tactical and commercial goals Via its circular device program.
Simon leads CCS Insight’s research activities, having joined from Futuresource Consulting, where he led the company’s research team as Director of Research. He has done extemsive work analysing the secondary mobile market and is a member of the industry committee looking into standardising quality grades for used devices in the UK.
John is UK VP at Kingfisher. With over 20 years of experience in consumer telecom, John is an accomplished Commercial Director and Executive Coach. His roles at VMO2, Carphone Warehouse, and EE saw him lead the strategic and commercial direction for core mobile categories. At Kingfisher, John is in charge of programs that deliver customer acquisition, margin improvements, and innovative customer experiences. At Circular Summit, he will be analyzing trade-in models and platforms.
Fiona is a co-director of The Restart Project charity, which helps people learn how to repair their broken electronic devices and also campaigns for the Right to Repair. She has spent more than 15 years in climate campaigning, working to engage public audiences in bringing about a more sustainable society.
Adam is the Global Head of Insight, Proposition, and Product Marketing at HMD,. A former Head of Marketing at OnePlus, he led the EU Marketing teams to define OnePLus strategy and create content across Europe. At EE he was the Head of Marketing for tablets and mobile Wi-Fi. At Circular Summit Adam will be discussing HMD's philosophy and strategy on making device e repair easier through partnerships with tech companies such as iFixit
Jazz is a B2B2C marcomms consultant with 18 years’ experience,. She has worked on brands including Sony Ericsson, Microsoft, IBM, Vodafone UK, Polycom, Toshiba, Sage, Infosys, Fujitsu and Autonomy, Jazz is now an independent consultant hellping start-ups and high-growth scale ups launch into the European and US markets, Jazz covers a range of sectors including technology, media and telecommunications, FinTech and ESG.
Nick leads the telecoms team at market research and consumer insight company NIQ GfK, having worked with key technology and financial services clients for over 20 years. GfK combines sales data with customer motivations and behaviour to advise its mobile telecom clients. At Circular Summit, he will discuss how the mobile networks he worked with leveraged GfK market intelligence to develop their circularity strategies.
Tony was a key player in the earliest days of the cellular phone revolution at pioneering entities such as London Car Telephones and Nokia. With extensive experience in device sales, purchase reverse logistics, customer relationship management, and partner relationship management, he has successfully managed trading operations at Carphone Warehouse, New Way, and PCS Wireless. At Circular Summit, he will be on a panel discussing the impact of marginal VAT on used device procurement.
Francisco is VP for Data and Analytics at IDC EMEA. He leads the research that covers mobile devices, personal computing devices, emerging technologies, and the circular economy trends across EMEA. . He started his career in 1998 at Nokia’s R&D Center in Japan and then in Finland. Francisco is a regular commentator on trends in mobile telecommunications in leading industry and business publications,
Kane is the lead analyst for circular research within the Connected Devices team at CCS Insight, H has been researching various global technology industries since 2019 . His research has spanned emerging and established product areas, and has given him familiarity with many market segments and business models. At Circular Summit he will be moderating the "“Manufacturer and Network Strategies“ session.
Katy is UK general manager for Backnarket , one of the leading marketplace for refurbished electronic devices in Europe and in the USA. At Circular Summit she will be presenting a session on the growing prevalence of online sales as a channel for sales of used devices how customer confidence in online sales can be maintained and improved
Ricky is the founder of London-based Apple repair specialist iCorrect, tailored for SMEs and large corporates. Known for his expertise in sustainable repairs and microelectronics, he is a leading advocate for the circular economy. At iCorrect, he has pioneered and developed micro-electronics repair techniques that enable devices that would otherwise have to be replaced to be repaired and restored to a working life using parts that are sustainably sourced and remanufactured
Dan is the Purchasing Director at Mobile Reborn and has 15 years' experience in the buyback and refurbished technology sector. He has extensive knowledge in account management, sales, and procurement of refurbished technology. His expertise has contributed to the growth of the Mobile Reborn team. At Circular Summit, he will be on a panel discussing the impact of marginal VAT on used device procurement.
Paul started out as a mobile device engineer and quickly became a technical leader. He created the original quality standard for P4u’s insurance arm, PAS, in 2004. For the last 20 years, he has been setting quality standards for all areas of the mobile industry. Creating BlankIT has allowed him to carry out his passion for quality assurance. He has been called upon as an independent expert witness for the IRDC in a court case over iPhone quality issues. At Circular Summit, he will be discussing handset grading.
Jan is an Associate Director with Counterpoint Research and leads the company’s research in Europe. He has over 15 years’ experience in the TMT sector, most recently with GSMA Intelligence responsible for key research deliverables and leading a team of analysts producing regional insights. He has also held strategy and analyst positions at Vodafone and Qualcomm, and started his career with research firm TNS (now Kantar).
Ian will be the Circular Summit Conference Moderator. He is a marketing, PR, and events specialist with nearly 40 years of experience in the mobile industry. His career includes roles at Vodafone, One 2 One (later T-Mobile UK/EE), and GSMA. He has also assisted the IBC broadcast technology trade show navigate the transition from broadcasting to streaming to smartphones, tablets, and connected TVs..
Before joining Virgin Media O2 as circular economy manager, Louise has worked as group head of marketing and sustainability at Circularity First, a group of sustainable IT businesses providing advisory and hardware services. At Circular Summit, Louise will be a panelist discussing the network's circularity strategies, such as trade-in options for customers and refurbishing and reselling used devices under manufacturer and network brands, and the benefits.
Adam is the founder and chairman of TMT First which he set up in 2006 as a tech company that specialised in software customisation for mobile phones. He has been at the forefront of launching the Digital Device Repair Technician Apprenticeship to help fill the severe skills gap in the tech industry and futureproof the next generation of digital repair technicians. At Circular Summit he will be discussing developments in the Right To Repair movement.
Ben is the chief analyst of CCS Insight. Prior to this role, he served as the Research VP at Gartner, leading a global team of analysts. He also held positions at Lucent Technologies and Vodafone, where was involved in the launch of foundational mobile services such as SMS and cellular data. Ben is recognised as one of the top five tech analysts in the US and Europe. He is the founder of the Mobile Phone Museum, a non-profit initiative aimed at supporting education on communications technology.
