Programme and Agenda
Timings and content subject to change
Speakers announced soon
Enjoy coffee and a light breakfast while meeting fellow delegates from across the mobile device value chain.
Trends and opportunities in refurbished devices
Retailers, refurbishers, and distributors discuss integrating buyback, trade-in, repair, and reuse into successful business models.
Explore diagnostics, grading standards, warranties, and customer confidence in used devices—including IMEI checks, secure trade-ins, traceability, and process automation.
Boosting sales for refurbished and used devices. Consumer perceptions. Addressing consumer concerns, pricing strategies, and warranty models.
Buffet lunch for all delegates
This session explores how the industry can bridge the trust gap through smarter pricing strategies, transparent communications, and robust warranty models. Experts will share insights on public perceptions, building confidence in refurbished tech, and turning used phones into a compelling, credible choice for value-conscious consumers.
Regulatory scrutiny around data privacy, device sanitisation, and cross-border resale is increasing. Updates to GDPR, right-to-repair laws, and global data rules are expected by 2026. This session will explore how to stay compliant, navigate new privacy regs and maintain consumer trust.
AI is increasingly being used across the lifecycle of used mobile phones — from data clearing and diagnostics to refurbishment and resale. This session will look at how AI is making a difference at each stage: from automated detection of residual data and compliance support to grading standardisation.
How logistics firms are responding to circular pressures: reducing emissions, improving tracking, and ensuring secure data wiping .Managing cross-border trade, and supply chain efficiency.
Case study of a successful in-store and online trade-in programme, from customer proposition to refurbishment and resale.
Interactive feedback session with audience participation to shape the industry’s future