Programme and Agenda

Timings and content subject to change


Agenda

Note: Timings are approximate. Agenda is subject to change."

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Badge Collection and Breakfast

Enjoy coffee and a light breakfast while meeting fellow delegates from across the mobile device value chain.

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Welcome
Speaker
MD
Graystone Strategy
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Market Outlook – 2025-2030

Trends and opportunities in refurbished devices

Speaker
Chief Analyst
CCS Insight
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Lessons from Oceania

Zone Global CEO  Daniel Parsonage shares insights from operating in Australia and New Zealand, and that region's approach to distribution, pricing, and logistics.

Speaker
CEO
ZoneGlobal
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Morning Break
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Trust & Transparency in Device Grading and Resale

Explore diagnostics, grading standards, warranties, and customer confidence in used devices—including IMEI checks, secure trade-ins, traceability, and process automation.

Speakers
GSM Association
Product Manager
Vodafone
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Trade-In Transformation

Retailers, refurbishers, and distributors discuss integrating buyback, trade-in, repair, and reuse into successful business models.

Speakers
Commercial Director
Assurant Europe
Head of Commercial
Mazuma Mobile
Project Leader
eBay
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Mid-Morning Break
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From Buyback to Resale

Case study of  a successful in-store and online trade-in programme, from customer proposition to refurbishment and resale.

Speaker
Managing Director
Smart Cellular
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Lunch

Buffet lunch for all delegates

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Innovations in Refurbishing - the AI Factor

AI is increasingly being used across the lifecycle of used mobile phones. This session will look at how AI is making a difference at each stage: from automated detection of residual data and compliance support to grading standardisation.

Speakers
VP Strategic Accounts (EMEA)
Future Dial
Associate Director
Counterpoint Research
CEO
Cyculus
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The Investor View – Scaling Circular Business Models

What investors look for in circular tech companies Valuation drivers: IP, data, recurring revenue Funding trends and M&A activity.

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Afternoon Break
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Supply Chains and Logistics

How logistics firms are responding to circular pressures: reducing emissions, improving tracking, and ensuring secure data wiping, managing cross-border trade, and supply chain efficiency.

Speakers
Exe VP Global Strategy & CEO
Likewize Europe
CEO
ICT Reverse
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Retail in a Circular Age

Boosting sales for refurbished and used devices. Consumer perceptions. Addressing consumer concerns, pricing strategies, and warranty models.

Speakers
CEO
Renew Kings
CEO
Trojan Electronics
General Manager
Back Market
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Close and Key Takeaways

Interactive feedback session with audience participation to shape the industry’s future

Speaker
MD
Graystone Strategy
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Drinks Reception